Launch, automate & grow your private practice on one digital platform

From solo practitioners to large clinics & hospitals, thousands of leading healthcare professionals and support teams use Carebit to grow their business, work faster, collaborate with colleagues, eliminate repetitive tasks, delight patients and much more.

Take your first step towards effortless practice management today.

Join over one thousand Carebit-powered professionals at:

Letters, dictation & communication

Dictate, draft, assign & securely send letters faster than ever

We know how critical sending letters is for any practice, and our powerful Compose feature allows you to quickly dictate and draft letters to save you hours every week. Connect patients to all parties involved in their care such as other consultants, GPs, hospitals and physios using our built-in directory, and easily send them letters and test results without needing to find their email address. All letters are securely transmitted with cutting-edge encryption, keeping your practice compliant and your data safe.

AI Transcription & Copilot

Get your evenings and weekends back by using Carebit’s groundbreaking built-in dictation & transcription service to record and transcribe your speech at up to 38x speed with unrivalled accuracy. Letters can now be produced and sent in minutes, delivering an unforgettable patient experience. Pull in diagnosis information and other data into the letter automatically, or type manually. Assign for proofing, and send securely to multiple recipients with a single click. Patients can unlock letters with just their date of birth, while GPs receive the letter PDF directly in their inbox as an attachment.

Customisable templates, headers and footers. Include patient, location, service and other data automatically. Link your templates to clinicians, services and locations so that the correct template auto-loads when you start the letter.

Clinician & NHS GP directory. Our built-in and fully-managed directory makes it easy to send emails direct to GPs securely. Can’t find an email address? Our Support team will find it for you.

Add attachments, include test results and more. Easily include information sheets and any other documents stored on Carebit for the patient.

Dictate on the go. Our mobile app allows you to record upload dictations using your iPhone or Android.

Book follow ups. Don’t let patients fall between the gaps - with a few clicks, Carebit will find the next available slot, book the patient in and add the appointment details to the letter.

Autotext & text shortcuts. Type a few characters and Carebit will auto-complete the rest of the text. Letters can now be populated with just a few characters.

“The time it has saved me is tremendous, leaving me to be able to run a more efficient, reliable office. I would strongly recommend Carebit to any clinic no matter how big or small. The team at Carebit listen to and understand how important the role I play in the company is, and assist me by adding features to Carebit as I discover the need for them.”

Mrs Simone Castle

Secretary at Santis

Financial & billing

Maximise revenue, cashflow and time-to-money with our suite of billing tools

Take payment in advance and automate invoice reminders. Full Healthcode integration for fast electronic invoicing. Cancel appointments if the patient has not paid on the day. Our suite of industry-leading features all combine to ensure you get paid faster, and in full.

Automated invoicing

Take payments electronically 24/7. Generate and email PDF invoices to self-pay patients as soon as a booking is made, complete with a link to instantly pay online by credit or debit card. A receipt is automatically generated and sent to the patient, and your accounts in Carebit updated.

Xero integration. Automatically sync your transactions with Xero and customise your categories and reporting.

CSV reporting. Generate full reports on billing codes, invoiced bookings, end of year accounts, and more.

Healthcode integration. One-click claims. Policy number search. Automatic discounts, and an experienced Support team to assist when you need them.

Remittance handling. Import bulk payments from insurance companies and automatically generate excess/shortfall invoices for patients to pay online. Simple and efficient.

Healthcode integration for insurance billing. One-click claims. Overpayment and underpayment handling. CCSD lookup. Automatically-selected prices. Policy number search. Automatic discounts, and an experienced Support team to assist when you need them.

Carebit processes over £200 million a year for thousands of customers.

“When we first started looking into Carebit, we were bringing our billing in-house and needed intuitive tools and automation to support us. Carebit absolutely delivered, helping us to rapidly reduce bad debt by 73% at one busy London practice.”

Mr Gareth Howard

Practice Manager

Bookings & calendar

Streamline your practice with intelligent scheduling and seamless bookings

Carebit’s calendar is the most powerful and flexible on the market. With support for availability periods, video calls, calendar sync and custom recalls, Carebit has you covered.

Full calendar functionality

View all bookings by day, week or month. See all clinicians’ calendars side by side. Generate clinic lists with a few clicks and send directly to hospitals. Sync with your Google or Outlook Calendar. Create day notes and colour-code your bookings depending on location or service. Show all bookings without invoices, or bookings just for theatre. Record the consultation with Copilot and then convert it into a patient note or letter for sending.

Recalls. Our recall programmes allow you to automatically remind patients to book in again, and you can customise them based on the service booked to personalise the communications.

Advanced availability. Operating on every third Tuesday of the month? Or need to skip a date? Carebit can handle that, and more.

Video calls. Secure video calls across mobile, desktop and tablet. Invite multiple participants and add custom backgrounds and blurs. Included in all Carebit plans.

“Booking patients, checking calendars and adding notes are done with minimal ease.”

Mr Sushmith Gowda

Consultant Orthopaedic Hip and Knee Surgeon

Automation & workflows

Put your practice on autopilot

Dramatically cut admin time, ensure legal compliance and increase accuracy and reliability with Carebit Workflows. Automatically send letters, generate reminders, sync data, and more. It doesn’t matter if your secretary goes on leave or if it’s out of hours - your key processes keep running 24/7.

Save hours every day by automating your admin

Easily build your own Workflows to automate tasks that traditionally would be performed manually. Automatically generate custom letters and emails, copy correspondence to hospitals, send booking and invoice reminders, and more. Carebit even comes preinstalled with Workflows and templates for common tasks, or just ask our Support team to build one for you.

Customised templates. Allow patient, booking, location, service data and much more to be rendered in.

Automated billing. Simply tick a box and Carebit will auto-issue invoices to self-pay patients when a booking is confirmed.

Invoice chasing. Automatically send reminders to patients who haven’t paid yet, at intervals of your choosing.

Santis saved 12 hours per month with Carebit.

“Carebit has been truly transformational for my practice. The automation of booking confirmation emails, linking of clinician colleagues, and numerous other features have saved countless of hours of secretarial time.
I would have absolutely no hesitation with recommending Carebit to clinicians looking to streamline and scale their practice.”

Dr Dipesh Mistry

Private Consultant Psychiatrist & Sleep Physician

The Patient Portal

Delight your patients with a modern healthcare experience

Private patients demand and expect the best service, and Carebit is an important ally in helping you deliver this. Automation and Workflows help you communicate quickly and clearly, while the Patient Portal allows patients secure access to register, make, cancel and change bookings, upload documents, and view letters, test results and other medical records 24/7 - helping your practice build a reputation for competence, professionalism and technological sophistication.

Online registration

Capture patient details and reduce time spent on admin by allowing patients to register online in your own branded Patient Portal. Patients can even edit their details online and upload referral letters and existing test results.

Online bookings. Upload your availability to Carebit and allow patients to book in and pay at their convenience. You can control payment amounts and even the number of slots shown, and can even embed the booking form on your website.

View letters and test results at any time. Patients can simply use their date of birth to unlock their letters - convenient and secure for even elderly patients - and with Carebit’s Compose feature, patients can receive their letters electronically while on their way back from the hospital.

Electronic questionnaires and intake forms. Build your own questionnaires and automatically email patients to complete them once registered. Patients fill them in securely online and responses are stored on the patient’s profile.

“I saw a patient on Friday who was fed up with one of my competitors - not the clinical side but the hopeless admin - so he’s switched to me and was raving about how he can access and upload his results via the Portal.”

Professor Christopher Eden

Consultant Urological Surgeon

“The speed of our consultant in being able to generate letters to our GP which we could read almost instantly was particularly impressive. Overall as a patient experience we are extremely impressed with the Carebit system. It made life so much easier at a difficult time and for that we are very grateful.”

Robert & Linda Kemp

Patients of a Carebit-powered practice

See how Carebit automated tasks at a leading London clinic

Santis is a leading London clinic specialising in advanced robotic surgery for prostate cancer. They treat hundreds of men every year, and introduced Carebit to automate many administrative tasks that are critical to running their practice.

38 hours

worth of admin work a month

12 hours

saved per month with Carebit

£126,452

collected with automated billing

Apps & integrations

Connect your daily tools

From syncing your bookings to the hospital system to sending digital prescriptions and consent forms, Carebit’s library of prebuilt integrations makes it easy to connect your external tools.

Xero

Connect your invoices, payments and credit notes directly into Xero.

Concentric

Push your patient records into Concentric and send them digital consent forms.

OneWelbeck

Sync bookings and lab results directly into Carebit.

TDL

Send requests and receive lab results directly into Carebit.

SignatureRx

Send e-prescriptions and allow patients to collect from their local pharmacy.

Pharmacierge

Get medication delivered directly from Harley Street to your patients.

...and many more.

Packed full of hundreds of other features to save you time & grow your practice

Booking forms

Fill in Word documents and PDFs automatically with our booking form builder and hands-on support.

Tasks

Assign tasks to other staff members so nothing is missed. Add attachments and comments, mark as urgent, and link tasks to letters or patients.

Leads

Create lead forms for your website which submit directly into Carebit, then nurture and convert them.

Inbox

Connect your email inbox to send and receive emails from Carebit.

Prescribing

Issue electronic prescriptions for pharmacy collection or delivery.

Learn about Carebit

Our story

To understand why we designed Carebit this way, we need to go back to how it all started.

Carebit was initially an internal tool I built solely for my father Professor Christopher Eden (a leading urological surgeon) and his secretary Simone, who wanted a way to automate the sending of thousands of PROMs questionnaires daily to his prostate cancer patients, some of whom were several years post-op. He wanted to track and verify his patient outcomes, and reduce the time spent on overall admin.

After working with him and Simone for a number of months to optimise his practice, I realised how there was a huge need from other practices for a trusted platform to help them automate their tasks: from sending and tracking invoices, to sending clinic lists and managing patient journeys. Through word of mouth alone, Carebit grew quickly and we built more and more functionality, working closely with our customers all the while to optimise Carebit for their specific requirements.

Due to this heritage, we will never lose sight of our original founding purpose: working in partnership with clinicians, support staff and hospital groups to build the tools to help practices optimise, grow and thrive.

Dominic Eden

Chief Product & Technology Officer

We’re here to support you every step of the way as your digital partner

We know how important it is to have a technical, knowledgeable Support team that you can rely on to help you run the technology side of your practice. When you join Carebit, you’re welcomed into an ongoing partnership with a team of dedicated technologists, experienced practice managers and implementation specialists. Our bespoke onboarding process means that we work with you from the start to understand your practice, and how we can help you achieve your goals. Our highly-trained team are available on email, phone and video to help you implement the best features of Carebit, so your practice can run smoothly and efficiently. It’s what makes us unique, and why we’ve grown by word of mouth alone.

Hi Carebit team. Can you help me set up payment reminders and implement automatic protections to reduce my bad debt? I also need help with automation to automatically CC letters to the hospital and send review requests to patients.

Absolutely. Let’s arrange an implementation call to go through all of this. When is the best time for you? Please let us know and we can send a calendar invite.

Phone, email and video support

UK-based with knowledge of the local market

On-site implementation specialists

Custom automation and templates setup

Other providers

No phone support

Mostly outside UK

No on-site implementation help

No custom setup

UK-based support working closely with product development

At Carebit, we have an open process where customers can submit requests and work with Support to bring them to life. We’re a small team, so we can move fast and keep our finger on the pulse of what our customers need. We often ship updates within days of a request, and we’re always looking for ways to improve the product for you.

Help with booking forms. Use our library of booking forms, or contact Support to get assistance with creating your own.

Header and footer setup. As part of the onboarding process, we will help you set up your header and footer to ensure your practice is branded correctly.

Ongoing advice and financial support. Struggling to get invoices to submit to Healthcode? Looking for a new letter header? Need advice on how to improve your cashflow? We can help with these, and many other requests.

“It’s so nice to work in partnership with a company that understands the importance of delivering outstanding patient care. My secretary particularly loves how responsive the Carebit team are to her troubleshooting requests, as well as being receptive to new ideas and consistently delivering new features. Carebit has been transformative in every sense. I can’t imagine running my practice without it now.”

Dr Russell Burcombe

Consultant Oncologist

Rated

Trusted by leading healthcare professionals

By using Carebit for the bookings and invoicing as well, so much is done automatically or with simple clicks, saving much time and to be frank giving me my weekends back. In addition I must mention the fantastic support; each time I have asked for input I have got very prompt attention and my query sorted quickly and effectively.

Mr Edward Lee

Consultant Ophthalmic Surgeon

The secretarial team have found Carebit to be a game changer. The support staff at Carebit have been extremely efficient and happy to go through any questions. Highly recommend it.

Mr Sushmith Gowda

Consultant Orthopaedic Hip and Knee Surgeon

Carebit has changed the way I work and I now can’t imagine practicing without it. Having everything on one platform has saved me time and prevented duplication of work.

Dr Craig Rosenbloom

Consultant in Sport and Exercise Medicine

Carebit has been transformational to my private practice since I started to use it 3 months ago. It is entirely intuitive to use for both myself and my PA, and maximises my time seeing patients and her time in dealing with referrals and booking in patients. Patients say they can use it with ease in uploading test results and referral documents and scheduling appointments. Finally, if you have a problem, the support team are very responsive and fix issues quickly. My only regret with Carebit is not moving to them earlier.

Dr Animesh Singh

Consultant Rheumatologist

I switched to Carebit after using two other clinical software packages. Carebit is by far and away the best system I have used. The patient portal, the ease of prescribing, the clarity of notes, the AI transcription for letters, the ease of invoicing, the user interface. All of these have been very helpful and fairly intuitive to use.

Dr Ben Davis

Clinical Sexologist & Sexual Medicine Specialist

I moved over to Carebit recently from DGL and wish I had done so years ago. The team have helped me to develop my service and it has been very efficient. Patients can now book in online and see their results as required. The integration with services such as TDL and Pharmacierge are very helpful.

Mr Jas Kalsi

Consultant Urologist and Male Fertility Expert

The speed of our consultant in being able to generate letters to our GP which we could read almost instantly was particularly impressive. Overall as a patient experience we are extremely impressed with the Carebit system. It made life so much easier at a difficult time and for that we are very grateful.

Robert & Linda Kemp

Patients of a Carebit-powered practice

I have started with Carebit recently and found it very user friendly. I am discovering more and more features that have been useful and intuitive. Booking patients, checking calendars and adding notes are done with minimal ease. Adding invoices, prescription modules and AI dictation abilities have made my practice efficient and effective.

Mr Sushmith Gowda

Consultant Orthopaedic Hip and Knee Surgeon

Simply the best medical software for private practices - packed with fantastic features to run an efficient service.

Dr Ravi Ratnavel

Consultant Dermatologist & Skin Cancer Specialist

Revolutionises your practice. Can cope for short periods when secretary on leave. Deals directly with all insurers. Provides a comprehensive review for tax returns etc. All-in-all intuitive, with great support. You can do a letter which your patient gets on their way home!

Dr Keith Duncan

Consultant Obstetrician & Fetal Medicine Specialist

Very easy to use & saves so much admin time. The support team are always excellent at responding and helping with new features.

Mr Daniel Saleh

Award-winning Consultant Plastic & Aesthetic Surgeon

As a successful and busy surgeon, automating as much of the administrative side of my practice as possible has long been a goal but was not achievable until Carebit. Working with Carebit to produce an infinitely-customisable and adaptable software solution has transformed my confidence in how my practice is run and has freed up a great deal of my secretary’s time to attend to other tasks.

Professor Christopher Eden

Consultant Urological Surgeon & Robotics Specialist

We keep your practice secure

Carebit is built to be secure by default. State-of-the-art, bank-grade SSL encryption is used throughout, while other best practices such as IP whitelisting, private networks, VPNs and automated checks further strengthen Carebit's security.

Secure infrastructure

Carebit is powered by Amazon Web Services, which is ISO27001 accredited and ensures that data is stored and processed securely.

End-to-end encryption

256-bit, bank-grade security ensures that connections to Carebit are always encrypted.

Protected by Cloudflare

Carebit’s infrastructure is protected by Cloudflare, the world’s leading and most advanced web security platform.

GDPR

Carebit was designed from the beginning to be fully compliant with GDPR regulations.

Annual penetration testing & Cyber Essentials Plus

We are audited twice every year by two separate independent third party security consultancies to ensure that we are compliant with the latest security standards.